Understanding banks' CSR engagement in times of crisis - A multi-method approach to the strategies of Commerzbank and Deutsche Bank
The financial crisis of 2007 and the subsequent global recession have caused stakeholders, governments and the public to criticise the amorality of the financial sector. For banks, being in the center of critique, corporate social responsibility (CSR) is argued as a promising concept to regain legitimacy. Despite broad engagements highlighting responsibility, distrust towards banks still remains h