Facilitating the Adoption of People Analytics Dashboards in HR: Investigating the Role of Training, Leadership Support, and WIIFM Campaigns Using the Technology Acceptance Model
Adoption of people analytics (PA) tools in human resources (HR) remains limited, despite increasing efforts to democratize data across organizations. This thesis examined how three change management facilitators, namely leadership support, training programs, and “What’s In It For Me” campaigns, relate to HR professionals’ use of PA dashboards. Using the Technology Acceptance Model (TAM) as a frame
