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LL_SMMV23_eng_VT20_200129 Reading list for Service Logistics (SMMV23), 7,5 hp. The reading list was approved by the Board of the Department of Service Management and Service Studies 2020-01-29. The reading list is valid from 2020-02-01. Cardenas Ivan, Borbon-Galvez Yari, Verlinden Thomas, Van de Voorde Eddy, Vanelslander, Thierry & Dewulf, Wouter. (2017). City Logistics, Urban Goods Distribution a

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv23_eng_vt20_200129.pdf - 2026-10-15

LL_SMMV25_eng_VT20_200129 Reading list for Sustainable Logistics (SMMV25), 7,5hp. The reading list was approved by the Board of the Department of Service Management and Service Studies 2020-01-29. The reading list is valid from 2020-02-01. Becker-Ritterspach, Florian, Simbeck, Katharina & El Ebrashi, Raghda. (2019). MNCs’ corporate environmental responsibility in emerging and developing economies.

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv25_eng_vt20_200129.pdf - 2026-10-15

LL_SMMV26_eng_VT20_rev_200131 Reading list for Organising Sustainability (SMMV26), 7,5 hp The reading list was approved by the Board of the Department of Service Management and Service Studies 2020-01-29, reviderad 2020-01-31. The reading list is valid from 2020-02-01. Arvidsson, Susanne. (2018). How are stakeholder relations communicated in sustainability reports? Medien Journal: pp. 49-68. doi.o

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv26_eng_vt20_rev_200131.pdf - 2026-10-15

LL_SMMV27_eng_VT20_200129 Reading list for Assessment of Environmental Impact (SMMV27), 7,5 hp. The reading list was approved by the Board of the Department of Service Management and Service Studies 2020-01-29. The reading list is valid from 2020-02-01. Arias-Maldonado, Manuel. (2013). Rethinking sustainability in the Anthropocene. Environmental Politics 22(3): pp. 428–446. Doi: 10.1080/09644016.2

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv27_eng_vt20_200129.pdf - 2026-10-15

LL_SMMV31_eng_HT20_200129 Reading list for Consumer Culture, (SMMV31) 7,5 hp. The reading list was approved by the Board of the Department of Service Management and Service Studies 2020-01-29. The reading list is valid from 2020-08-31. Arnould, Eric J. & Price, Linda (1993). River Magic: Extraordinary Experience and the Extended Service Encounter. Journal of Consumer Research, 20 (1), pp. 24-45. A

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv31_eng_ht20.pdf - 2026-10-15

LL_SMMV35_eng_HT20_beslutad_200422 Reading list for Retail and Place Development (SMMV35), 15 credits. The reading list was approved by the Board of the Department of Service Management and Service Studies 2020-04-22. The reading list is valid from 31August 2020. Gehl, Jan. (2010). Cities for people. Washington: Island Press. [260 p. ISBN 9781597265737] Available as E-book Kärrholm, Mattias. (2012

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv35_eng_ht20_beslutad_200422.pdf - 2026-10-15

LL_SMMV36_eng_HT20_200422 Reading list for Intermodality and Traceability in Transport Systems (SMMV36), 15 credits. The reading list was approved by the Board of the Department of Service Management and Service Studies 22 April 2020. The reading list is valid from 31 August 2020. Chaffey, Dave. (2019). Digital Business and E-Commerce Management 7th ed. Harlow: Pearson. [623 p. ISBN 9781292193335]

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv36_eng_ht20_200422.pdf - 2026-10-15

LL_SMMV38_eng_HT20_200422 Reading list for Sustainable Consumption (SMMV38), 7,5 credits. The readling list was approved by the Board of the Department of Service Management and Service Studies 22 April 2020. The reading list is valid from 31 August 2020. Carfagna, Lindsay. B, Dubois, Emelie. A, Fitzmaurice, Connor, Ouimette, Monique. Y., Schor, Juliet. B., Willis, Margaret, & Laidley, Thomas. (20

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv38_eng_ht20_200422.pdf - 2026-10-15

LL_SMMV39_eng_HT20_beslutad_200422 Reading list for Value Creation and Innovation in Tourism (SMMV39), 15 hp The reading list was approved by the Board of the Department of Service Management and Service Studies 2020-04-22. The reading list is valid from 31 August 2020. The list is revised 2020-05-07 with a new edition of marked book. Alsos, Gry Agnete, Eide, Dorte & Madsen, Einar Lier. (Ed.) (201

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv39_eng_ht20_beslutad_200422.pdf - 2026-10-15

LL_SMMX15_eng_HT20_beslutad_200422 Reading list for Introduction to Sustainability (SMMX15) 7,5 hp The reading list was approved by the Board of the Department of Service Management and Service Studies 22 April 2020. The reading list is valid from 31 August 2020. Arias-Maldonado, Manuel. (2013). Rethinking sustainability in the Anthropocene. Environmental Politics 22(3), 428-446. Doi.org/10.1080/0

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmx15_eng_ht20_beslutad_200422.pdf - 2026-10-15

WorkshopSchedule Opening the Bin – Helsingborg, Sweden, April 27 Workshop Program: Thursday, April 27th 2017 8.00 – 9.00 Registration 9.00 – 9.10 Welcome words 9.10 – 10.00 Keynote speaker: Professor Gay Hawkins Accounting for the Social in Sociotechnical Accounts of Waste? Morning Coffee 10.15 – 11.15 Paper Sessions Waste Services • Finding and filling the forgotten food bin. Action research in a

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/openingthebin_schedule_version_13_mars.pdf - 2026-10-15

Abstracts Opening the Bin – Helsingborg, Sweden, April 27 Keynote speakers Thursday, 9.10 – 10.00, on Skype Professor Gay Hawkins (Western Sydney University) Accounting for the Social in Sociotechnical Accounts of Waste? Much of the recent literature on waste begins from the assumption that technocratic approaches focussed on managing it deny its complex social and political life. Analysing this l

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/openingthebinabstracts_19april2017.pdf - 2026-10-15

Abstracts Opening the Bin – Helsingborg, Sweden, April 27 Keynote speakers Thursday, 9.10 – 10.00, on Skype Professor Gay Hawkins (Western Sydney University) Accounting for the Social in Sociotechnical Accounts of Waste? Much of the recent literature on waste begins from the assumption that technocratic approaches focussed on managing it deny its complex social and political life. Analysing this l

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/openingthebinabstracts_24april2017_1.pdf - 2026-10-15

Pauline Found is a Professor of Lean Operations Management at the University of Buckingham. She was previously a Senior Research Fellow at the Lean Enterprise Research Centre (LERC) at Cardiff University, where she worked for 9 years and was involved in a range of research, knowledge transfer, engagement and executive education projects and initiatives, as well as writing books and papers on Lean.

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/pauline_found_bio_photo_0.docx - 2026-10-15

SASMA_rev_160428_eng                       A. Programme syllabus for the Master of Science (120 credits) in Service Management 120 higher education credits Second cycle Language of instruction: English Programme code: SASMA, specialising in Tourism (TURI) or Retail (RETA) or Supply Chain Management (SUCM). The programme syllabus is approved by the board of the Faculty of Social Sciences 27 Septemb

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/pp-sasma-2016-04-28_eng_ht17.pdf - 2026-10-15

Professor, Vice President Håkan Wiklund, Mid Sweden University Dr. Håkan Wiklund is currently professor in Quality Technology and Management at Mid Sweden University, Sweden. He received his PhD in Production Engineering at Linköping University and he became professor in Quality Technology and Management at Luleå University of Technology almost 20 years ago. Today he is deputy vice chancellor at M

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/professor_hakan_wiklund_photo_short_bio_0.docx - 2026-10-15

LUND UNIVERSITY Campus Helsingborg Department of Service Management and Service studies International coordinator & Study guidance for ”Leadership in Service Organisations”: Sara Westman international@ism.lu.se Phone +46 42 35 65 77 www.ism.lu.se LUND UNIVERSITY | CAMPUS HELSINGBORG | SWEDEN DEPT. OF SERVICE MANAGEMENT AND SERVICE STUDIES | DEPT. OF STRATEGIC COMMUNICATION Exchange semester - Lead

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/programblad_eng_termin_2015_0.pdf - 2026-10-15

Program structure for the master program in Service Management, 120 credits, 2012 Ye ar 1 Ye ar 2 Autumn term 2012 Spring term 2013 Autumn term 2013 Spring term 2014 Theory of science/ methodology, 15 credits Master’s (120 credits) thesis, 30 creditsValue creating processes in tourism and hospitality, 30 credits Retail, place and sustainability, 30 credits Intermodal systems, 30 credits Current is

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/programstruktur2013_master_ht12_2.pdf - 2026-10-15

Programme structure for the master programme in Service Management, 120 credits, 2013 Ye ar 1 Ye ar 2 Autumn term 2013 Spring term 2014 Autumn term 2014 Spring term 2015 Theory of science and research field, 15 credits Managing service organisations, 15 credits Methods in social sciences, 15 credits Sustainability in service organisations, 15 credits Master’s (120 credits) thesis, 30 credits Place

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/programstruktur2013_master_ht13_5.pdf - 2026-10-15

Programme structure for the Master’s Programme in Service Management, 120 credits, 2015 Ye ar 1 Ye ar 2 Autumn term 2015 Spring term 2016 Autumn term 2016 Spring term 2017 Theories of Science and Social Science Theories for Service Studies, 15 credits Managing Service Organisations, 15 credits Methods in Social Sciences, 15 credits Sustainability in Service Organisations, 15 credits Master’s (120

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/programstruktur_master_ht15.pdf - 2026-10-15