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Felicia Gustafson from Sweden graduated from the Master's programme Sustainable Service Management 2021 and now work as a sustainability advisor and specialist for Position Green in Malmö. What did you do before you started studying the Master’s programme in Service Management? "I went straight into the Master’s from my Bachelor’s in International Management at Jönköping International Business Sch

https://www.ses.lu.se/en/article/meet-our-alumni-felicia-gustafsson - 2026-05-13

Allow stories to speak and weave in memories. A multidimensional vision could make urban development less stereotypical, according to ethnologist Elisabeth Högdahl, who is the manager of the research project ‟Developing and Building Locations Through Human Memories”. ‟I hope that the site developers of tomorrow will think more broadly and allow space for people’s stories.” Can memories build place

https://www.ses.lu.se/en/article/meaningful-memories-inspire-urban-planning - 2026-05-13

Do you work in graphic design, are you passionate about games development, or do you design jewellery in your own business? The market for entrepreneurs with cultural and creative business concepts is growing in Sweden. However, many of these initiatives require tailored support to be able to develop and find clients and partnerships. For several years, there has been a sharp increase in our inter

https://www.ses.lu.se/en/article/cultural-and-creative-business-concepts-need-specific-and-strategic-support - 2026-05-13

Cultural and creative industries are steadily growing and driving regional development in Sweden. The CROCUS network at Campus Helsingborg wants to strengthen knowledge exchange for students and researchers as well as for those involved and interested in this sector. "The network's ability to quickly mobilise researchers means that when an opportunity arises, we can act immediately", says project

https://www.ses.lu.se/en/article/crocus-flourishing-network-culture-and-creativity - 2026-05-13

Today was the day for Stuart Reid to traditionally "nail" his doctoral dissertation and celebrate together with colleagues at the Department of Service Management and Service Studies. The dissertation, which takes place on April 8, is now awaited. Stuart Reid's thesis has the title: Touring Tourism Enterprising - Mundane Practices of Tourism Development and studies how tourism enterprises practica

https://www.ses.lu.se/en/article/stuart-reid-nailed-his-dissertation - 2026-05-13

Albert already had an active carreer when he decided to go back to school to study Culture and Creativity management. Today he is working with a big series of events as a lead producer for the 25th anniversary of the Getty Center in Los Angeles. He looks back at his time in Sweden as a great experience! What did you do before you started studying the Master’s programme in Service Management? "I am

https://www.ses.lu.se/en/article/meet-our-alumni-albert-montanez - 2026-05-13

For several years, it has become increasingly clear that developments in tourism need to change direction and be done in a new, more sustainable way. To change the tourism industry, we need to understand it better in practice - how small tourism enterprises are run and developed. - A new way to approach tourism development and innovation is to focus on the individual and mundane aspect, says Stuar

https://www.ses.lu.se/en/article/touring-tourism-enterprising-new-thesis-offers-another-view-tourism-development - 2026-05-13

Who is Professor Jan Henrik Nilsson? What does he say about the masters's programme in Service managment, specialisation Tourism? What is he currently working on in terms of research projects? And what will students be surprised to find out about him? What is your academic background and what did you do before you started teaching at Lund University? "I have a teacher's education (history, social

https://www.ses.lu.se/en/article/meet-our-teachers-jan-henrik-nilsson - 2026-05-13

The traditional graduation ceremony for the master's programmes at the Faculty of Social Sciences took place on Wednesday June 8 in the beautiful main building of Lund University. This was a day full of excitement, relief, happiness and anticipation as students joined together in taking their last official steps at Lund University. The ceremony included speeches, music, and individual congratulati

https://www.ses.lu.se/en/article/graduation-ceremony-masters-students-0 - 2026-05-13

The City of Helsingborg gives scholarships to students of Campus Helsingborg for trips to its Sister Cities, Pärnu in Estonia and Dubrovnik in Croatia. This year Sze Ching Lim and Zhuoxu Jiang, master students of service management recieved the scholarship for their thesis on the usage of digital systems in road transportation. Road transportation is vital in trade, commerce, and communication and

https://www.ses.lu.se/en/article/scholarship-masters-students-city-helsingborg - 2026-05-13

- There is a lack of research concerning what e-commerce managers do at work. At the same time, their professional role has become increasingly important for today's retail companies. Our aim in this project is to map out and explore e-commerce mangers work practices, says Christian Fuentes. Central questions involve: What do e-commerce mangers do? What competencies do they need to develop? What d

https://www.ses.lu.se/en/article/new-research-project-will-study-what-e-commerce-managers-do-work - 2026-05-13

A new academic year just started and the department has welcomed around 100 new master students, of which almost all of them are international students. Before starting their studies at our master programme with five different specializations, the students participate in our preparatory week learning to study the "LU-way" - the Lund University way. We have talked to the two teachers in charge of t

https://www.ses.lu.se/en/article/new-master-students-learning-lu-way - 2026-05-13

Today a traditional event took place on the third floor of Campus Helsingborg. Our PhD student Micol Mieli "nailed", or "spikade" as it is called in Swedish, her dissertation. This tradition of nailing the thesis is ancient and the procedure is done three weeks before the official defence. Now Micol Mieli is awaiting the dissertation defence which will take place on October 14th. The dissertation’

https://www.ses.lu.se/en/article/micol-mieli-nailed-her-dissertation - 2026-05-13

The 14th of October Micol Mieli defended her doctorate dissertation, Smartphoned Tourists in the Phygital Tourist Experience. The thesis explores the smartphones role in the tourist experience, how the experience become phygital (both physical and digital) and the concept of planned serendipity. About the thesis The thesis aim is to explore the smartphones role in the tourist experience, in partic

https://www.ses.lu.se/en/article/new-thesis-regarding-phygital-tourist-experience - 2026-05-13

This is the question guiding a new study in the project “Consuming digital data”, with the purpose to see how the consumer experience and feels about the collection of their personal data. The study was conducted by Christian Fuentes, professor at Lund University and Niklas Sörum, Docent at University of Borås. Everything we do online is traced. Some information we provide our selves when we regis

https://www.ses.lu.se/en/article/new-study-how-do-consumers-experience-online-data-collection - 2026-05-13

During the following three weeks our department hosts Manisha Anantharaman, PhD, Associate Professor of Justice, Community and Leadership at Saint Mary’s College of California. – I am so happy to have the opportunity to spend some time with you at Lund. I hope to engage with many of you regarding ideas or work-in-progress. The visit began with a guest lecture with the topic of circular economy and

https://www.ses.lu.se/en/article/visit-and-guest-lecture-department-manisha-anantharaman - 2026-05-13

During the past week some of the institutions researches with focus on retail attended the Nordic Retail and Wholesale conference (NRWC) to present their research. Krisitna Bäckström, senior lecturer at our department, won the award for best paper. For the eigth time the NRWC was arranged by the Nordic Retail and Wholesale Association, this time at Tampere University. NRWC is a science conference

https://www.ses.lu.se/en/article/kristina-backstrom-awarded-research-conference-finland - 2026-05-13

Despite an increasing number of informal outdoor sport and recreational spaces in Sweden and our society, not everyone feel that they can use them. Public spaces for physical activity are dominated by boys and men, while girls and women are under-represented. The research project Equalizer examines the barriers that hinders different groups access to these spaces and methods to remove the obstacle

https://www.ses.lu.se/en/article/methods-disturbance-gives-more-people-access-public-places - 2026-05-13

Today we conducted this falls second nailing ceremony as the departments doctoral student Anna Spitzkat nailed her doctors thesis. Anna is defending her thesis during a dissertation at the 9th of December here at Campus Helsingborg. The title of the thesis is ”Understanding Social Media Shopping – Instagram and the reconfiguration of the practice of shopping”. With Annas own words:   "Instagram, i

https://www.ses.lu.se/en/article/anna-spitzkat-nailed-her-dissertation - 2026-05-13

The 9th of December Anna Spitzkat defended her doctorate dissertation “Understanding Social Media Shopping – Instagram and the Reconfiguration of the Practice of Shopping”. The thesis explores how the consumer uses Instagram for shopping and the blurring of previously established roles. About the thesis The thesis offers new insights into the understanding of novel, technology-driven consumption p

https://www.ses.lu.se/en/article/new-doctoral-thesis-about-social-media-shopping - 2026-05-13