The new library user in Sweden: A LibQUAL+? study at Lund University
Purpose: To examine how the library user emerges in the context of the LibQUAL+ application in Sweden in 2004. Design/methodology/approach: The paper examines the following aspects: how the information control dimension is depicted in the results of the Swedish participants; how the information control dimension compares between the Swedish implementation and other libraries; the "new user" as he
