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Title: A framework for how logistics service providers should handle returns as a warehouse operation for pure e-commerce companies Authors: Louise Meurling and Matilda Sturesson Supervisor: Joakim Kembro, Division of Engineering Logistics at LTH Problem description: Managing the reverse logistics process in a warehouse is a central part of the activities for companies operating in e-commerce.

Title: Multi-Echelon Inventory Optimization with Service Differentiation at Volvo Group. Authors: Oscar Frölund & Holger Hjortstam. Supervisors: Johan Marklund, Lund University. Philip Mårtensson & Christian Beckers, Volvo Group. Background: Within inventory control the distribution of spare parts poses multiple challenges. Being a critical area from a business perspective this is a fie

E-scooter sharing systems (ESS) have rapidly gained popularity since their introduction in the U.S. in 2017, promoting sustainable urban mobility and offering a new solution to transport systems challenges. However, research on ESS usage in relation to the built environment, particularly in European contexts, is limited, and comparative studies between urban areas of different sizes are not readil

This study examines various risks associated with the use of artificial intelligence (AI), which have become increasingly relevant as the technology rapidly develops and integrates into society. The risks have been categorized into six main areas: technological, data- and analytical, informational and communicational, economic, social, ethical and legal and regulatory. These areas include challeng

Aim: This qualitative study explores the sexual and reproductive health service provision offered to undocumented Roma women migrating to Finland and traces the major challenges in this regard through the experiences, the perceptions, and the views of Finnish health professionals. Background: Sexual and reproductive health (SRH) of undocumented Roma women is of a particular concern since the lack

The European Food Safety Authority (EFSA) är en EU myndighet med uppdrag att göra riskbedömningar för att stödja arbete med att upprätthålla livsmedelssäkerhet i EU. I denna studie undersöks hur EFSA kommunicerar osäkerhet i slutsatser från några av deras vetenskapliga bedömningar och om de följer den rekommenderade guiden som antogs av EFSA 2019 för kommunikation av osäkerhet. I studien har 15 stThe European Food Safety Authority (EFSA) is an EU agency, providing scientific advice and standards surrounding risk assessment in order to maintain food safety in Europe. The aim of this study was to investigate how EFSA communicates uncertainty in conditions of their assessment and if the recommended guidelines by EFSA 2019 is fulfilled. 15 Randomly picked scientific articles produced during th

In the early 21st century, deflationary trends applied pressure on margins in a range of different industries and subsequently cost reductions were required. Improving efficiency in the supply chain was identified as one of the key sources of potential cost savings. Subsequently, a trend towards slimmer supply chains with less stockkeeping emerged. However, due to the covid-19 pandemic supply chai

The purpose of this thesis is to systematically map the factors and tasks linked to drowning accidents and the rescue services response to drowning accidents that has the most influence on the outcome. To achieve this purpose, two methods have been used, a literature study and an interview study. The literature study aimed to map the current research on drowning and drowning response and to identi

The world is constantly changing, and business strategies are changing with it. Companies are offering new delivery options and technologies for customers globally when doing purchases. IKEA, a global furniture retailer, is expanding their touchpoints by opening retail stores in city centre locations in order to become more accessible. The ways customers travel in urban areas are more varied incl

Nowadays, one of the most challenging problems in Human-Robot Interaction (HRI) is to make robots able to understand humans to successfully accomplish tasks in human environments. HRI has a very different role in all the robotics fields. While autonomous robots do not require a complex HRI system, it is of vital importance for service robots. The goal of this thesis is to study if behavioural pa

The fast food industry is one of the important and growing segments of the overall restaurant industry. At the same time, it is a very dynamic and competitive business where too many vendors are chasing too few clients.To maintain sustainable growth and long-term success it is crucial to meet consumer needs and offer value to them. In order to achieve this, fast food providers must first evaluate

Årets rapport innehåller totalt 15 rekommendationer inom tre områden: Kommunen arbetssätt, Naturbaserade lösningar och att Säkra energisystemet. Här presenteras förslagen i sammanfattad form och de mer detaljerade förslagen återfinns under respektive område i rapporten.1. En mer effektiv klimatanpassningRådet föreslår att kommunen bör utveckla arbetssätt för att främja en mer effektiv klimatanpass

Vi ville se om kunderna har olika förväntningar på service beroende på vilken butik de handlar i och hur detta påverkar säjarnas och föetagets agerande. Studien visade att företagen har profilerat sig på två helt skilda sätt. Detta har gjort att kunderna förväntar sig olika nivå av service vilket också företagen förstått och därmed leverarar de den service kunderna efterfrågar.

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Over a 15-year period, mobile phones have evolved from providing one single feature - the mobile voice call - to multi-featured multi-media communication and entertainment devices. Customer value has been added through successive integration of features previously conveyed by dedicated devices, as clock, timer, camera, media player, radio, etc. This continued integration strategy now poses several

Syfte: Syftet med vår studie är genom en kvantitativ kundattitydsundersökning, öka kunskapen om vad konsumenter har för attityd till självservice teknik och tekniska funktioner i hotell- och restaurangbranschen. Samt öka kunskapen om teknikens betydelse för kundens värdeskapande. Metod: Studien grundar sig i en kvantitativ metod med en undersökning via en strukturerad enkät. Enkäten distribuerade

Sammanfattning Användningen av mobila lösningar ökar kontinuerligt på stora såväl som små företag inom olika branscher. Mobila lösningar används inte bara som kommunikationsredskap utan har flera andra funktioner som möjliggör trådlös datakommunikation mellan två parter eller mer, uppkoppling till internet och användning av dess tjänster samt möjligheter att kunna få fordons positionering i realti