Filetype
Bakgrund: Synen på kunden har förändrats där det skett en förskjutning från produkt- till kundfokus där kunden numera står i centrum. Nära och starka relationer till sina kunder är avgörande för företagets framtida konkurrenskraft. Bra kundrelationer bygger på att företag lyckas leverera tjänster med hög servicekvalitet som uppfyller och överträffar kundens behov. Många företag saknar förmågan ell
Do you want to learn more about Lund University, our study opportunities and how to apply? Attend a virtual event – for example, a webinar, live session or virtual fair – for prospective students, applicants and admitted students! Note Events and event details are added on this webpage continuously, and may be subject to change, so make sure to check back here regularly. About the upcoming virtua
https://www.lunduniversity.lu.se/study/connect-us-about-studies/online/upcoming-virtual-events - 2026-07-09
When you choose to support research and education at Lund University, you become part of our shared quest for knowledge and our desire to learn, understand and create positive impact for humanity and our planet. All donations to Lund University help us in our efforts to understand, explain and improve our world and the human condition. Donations can take different forms, the most common being:mone
https://www.lunduniversity.lu.se/about-university/giving-lund-university/different-ways-support-us - 2026-07-09
Arrival Day is the start of the Orientation Weeks for all new international students at Lund University. During the Orientation Weeks, you will have the chance to learn more about Sweden and Lund, and to make new friends. We cannot wait to meet you! Attending Orientation Weeks is not mandatory, but we strongly recommend that you do so in order to take part in the many services that are only availa
https://www.lunduniversity.lu.se/student-life/before-you-arrive/arrival-introduction/orientation-weeks - 2026-07-09
We are advancing stem cell research, unlocking the potential of stem cells to develop improved treatments and cures for the patients of tomorrow. A stem cell is a cell that can both replicate itself and develop into various specialised cells in the body, such as blood cells, nerve cells or insulin-producing cells. This combination of unique abilities makes stem cells an invaluable resource when pa
https://www.lunduniversity.lu.se/research-and-innovation/focus-areas/strategic-research-areas/stem-cell-research - 2026-07-09
Public transport and health care constitute the top two priorities for regional authorities in Sweden. Being cost-efficient in the execution of these services is important, not only to lower the costs but also to reach maximum social benefits for the available funding. In sectors like these, where the value of what is produced is not solely measured through the consumers’ willingness to pay, maxim
We conduct pioneering neuroscientific research. Through experimental, clinical and point-of-care research, our researchers are making discoveries that are being used to treat various brain disorders. Alzheimer's and Parkinson's are examples of neurodegenerative disorders in which large groups of nerve cells in the brain are destroyed, leading to reduced motor and cognitive abilities. Current medic
https://www.lunduniversity.lu.se/research-and-innovation/focus-areas/strategic-research-areas/neuroscience - 2026-07-09
For high achieving students from across the globe About the Lund University Global Scholarship programmeEach year, Lund University awards approximately SEK 26 million (€2.4 million/$2.4 million) in scholarship grants. This selective, merit-based scholarship programme is designed to recognise top academic students from outside the EU/EEA who are applying for degree programmes at Lund University.A
As a student, you have many opportunities to get involved in activities and student organisations. This is a great way to develop valuable skills, make lasting connections, and support your fellow students and the University. See below for a list of opportunities. Depending on your personal interests and preferences, you can for example join a student nationstudent associationstudent unionand/or y
https://www.lunduniversity.lu.se/current-students/get-involved-student-life - 2026-07-09
The information on this page is intended for people affected by the war in Ukraine who are considering applying to or continuing their studies at Lund University. We have summarised the main points with references to sources where you can find more information. Applying for studiesMaster's and Bachelor's studiesAs an applicant from Ukraine, you need to follow Lund University’s regular application
https://www.lunduniversity.lu.se/study/admission-information-those-affected-war-ukraine - 2026-07-09
Here you will find information about all collectively regulated academic positions at Lund University and their requirements. Faculties may also set additional requirements, which are specified in each vacancy announcement. VacanciesWorking in academic rolesShortcuts to content on this page:Adjunct teaching staffLecturerTeaching staff in an artistic disciplinePostdocAssociate senior Lecturer (Assi
Our collaboration with partners in the public sector, industry and society increases our opportunities to jointly address challenges in areas such as democracy, digitalisation, sustainability and health. We believe in the power of collaboration and welcome municipalities, regions, industry and other organisations to get involved. By combining our academic knowledge with your expertise, we can crea
https://www.lunduniversity.lu.se/about-university/research-collaboration - 2026-07-09
Popular Abstract in Swedish Kundens subjektiva upplevelse eller uppfattning har kommit att bli en närmast självklar utgångspunkt för dagens diskussioner om hur man bör definiera och mäta kvalitet på tjänster. Begreppet kundupplevd tjänstekvalitet har etablerats som något av ett axiom både inom näringslivet och inom företagsekonomisk forskning. I denna studie gör författarna en kritisk analys av be
Register your interest in user testing Welcome to our registration form for user testing! We want to improve the usability and functionality of our programme, course and admissions content on lunduniversity.lu.se. As a current LU student, your recent experience makes you a real expert. That's why we want to include your invaluable perspective in our design. In-person or remote user testingWe are c
https://www.lunduniversity.lu.se/form/help-us-improve-lunduniversityluse - 2026-07-09
The purpose of this article is to analyse quality attributes of regional public transport and their influence on modal choice, demand, and customer satisfaction through a literature review. The review is based on a working definition of regional public transport with boundaries toward local as well as interregional public transport: Regional public transport (i) targets passengers travelling betwe
For Bachelor's and Master's programmes taught in English Have you found a programme or programmes you'd like to apply for? Or have you applied and are waiting for the admission results? Wherever you are in the process, you can find answers to the most frequently asked questions below. The FAQs below cover general aspects of the application and admission processes, with links to more detailed infor
https://www.lunduniversity.lu.se/study/admission-degree-studies/faqs-application-and-admission - 2026-07-09
Start your academic career with us and make a difference World-class research, outstanding research staff and specialised research environments at Lund University create excellent conditions for doctoral students. As a doctoral student at Lund University, you will be well prepared for a successful career as an independent researcher. During your studies, you will have the opportunity to publish yo
https://www.lunduniversity.lu.se/study/study-opportunities-lund-university/doctoral-studies - 2026-07-09
Here you can find answers to most questions about the Lund University Alumni Network. You are also welcome to join as a member. Who can join? The Alumni Network is for anyone who has studied, worked or been in close collaboration with Lund University. Of course, this includes honorary doctors, guest researchers, board members and others who are close to the University. You are also welcome to regi
https://www.lunduniversity.lu.se/alumni/faqs-and-contact-alumni-network - 2026-07-09
