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Namnlös Reading list for Introduction to service management, (SMMX11) 7,5 credits The reading list was approved by the Board of the Department of Service Studies 2023-05-24, latest revised 2024-05-09. The reading list is valid from 2024-05-09. Ashforth, Blake E. & Humphrey, Ronald H. (1993). Emotional labor in service roles: the influence of identity, Academy of Management Review, 18(1), p. 88-115

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2024-05/LL_SMMX11_eng_HT24_rev_240509_0.pdf - 2026-10-08

LL_SMMX11_eng_HT24_rev_240509 Reading list for Introduction to service management, (SMMX11) 7,5 credits The reading list was approved by the Board of the Department of Service Studies 2023-05-24, latest revised 2024-05-09. The reading list is valid from 2024-05-09. Ashforth, Blake E. & Humphrey, Ronald H. (1993). Emotional labor in service roles: the influence of identity, Academy of Management Re

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2024-06/LL_SMMX11_eng_HT24_rev_240509.pdf - 2026-10-08

Title Pricing from a 4PL perspective
Authors Louise Kjellberg and Maria Björholt, master students at Industrial Engineering and Management, Lund university
Supervisors Jenny Sjöholm, Logistics Developer, Schenker Dedicated Services AB
Dr. Andreas Norrman, Professor in Engineering Logistics, Department of Industrial Management and Logistics, the Faculty of Engineering at Lund Univers

Title: Global service level targets and stock requirements in the distribution system of a manufacturer of industrial goods Authors: Nils Holmqvist & Hugo Lundholm Supervisors: Johan Marklund, LTH | Lisa Thorsell, Volvo Penta Background: Volvo Penta is facing challenges in inventory management of marine engines in remote markets. Currently, a Make-To-Stock (MTS) strategy is used for specifi

Microsoft Word - QMOD 2008 Final Program 2 _8_.doc 11th QMOD Conference Quality Management and Organizational Development Attaining Sustainability From Organizational Excellence to SustainAble Excellence for People, Planet and Profitability 20-22 August, 2008 Final Program Lunds University, Campus Helsingborg & Linköping University, Sweden Welcome Addresses from Chairmen Su Mi Dahlgaard-Park & Jen

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/qmod_2008_final_program_080731.pdf - 2026-10-08

QMOD 2016: Final Program 22nd September 2016, Thursday 9:30- 11:00 Room 1: Plenary Session 2 ”The success of «Made in Italy»: global challenges and constraints” Marco Frey, Professor Sustainability Management Research Group, Sant’Anna School, Pisa, Italy Gianluca Brozzetti, CEO CEO Buccellati Group (Luxury Sector), Milan Giorgio Marini, Manager Operational Excellence Division of ABOCA SpA 11:00- 1

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/19th_qmod_program_2016_1.pdf - 2026-10-08

Centre for Retail Research at Lund University ANNUAL REPORT | 2014 2 CENTRE FOR RETAIL RESEARCH AT LUND UNIVERSITY, ANNUAL REPORT 2014 3CENTRE FOR RETAIL RESEARCH AT LUND UNIVERSITY, ANNUAL REPORT 2014 Introduction Centre for Retail Research at Lund University – the first year It is with great pleasure that we at the Centre for Retail Research at Lund University publish our first annual report, si

https://www.lusem.lu.se/sites/lusem.lu.se/files/2024-01/annualreport-2014.pdf - 2026-10-08

Litteraturlista för KSMA31, Service Management: Leda, organisera och marknadsföra serviceverksamheter gällande från och med termin H14 Litteraturlistan är fastställd av Styrelsen för institutionen för service management och tjänstevetenskap 2014-05-20 att gälla från och med 2014- 08-01 Se bilaga Dnr U 2014/437 Litteraturlista för Service Management: Leda, organisera och marknadsföra serviceverksam

https://www.ses.lu.se/sites/ses.lu.se/files/kl-ksma31-ht14.pdf - 2026-10-08

https://www.konstnarliga.lu.se/sites/konstnarliga.lu.se/files/nomineringar_till_valberedning_190607_a-o.xlsx - 2026-10-08

LL_SMMV11_190424_eng_rev190503 Reading list for Introduction to service management, 7,5 credits, (SMMV11). The reading list was approved by the Board of the Department of Service Management and Service Studies 24 April, 2019, revised 3 May, 2019. The reading list is valid from 1 August. Adib, Amel & Guerrier, Yvonne (2003). ‘The interlocking of gender with nationality, race, ethnicity and class: t

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv11_190424_rev190503_eng.pdf - 2026-10-08

REGULATORY DOCUMENT COVER PAGE Guidelines for the use of Generative AI in First and Second-Cycle Education at Lund University Type of regulatory document: Guidelines Definition of the type of regulatory document: Guidelines establish how someone must or should act in the area covered by the guidelines. A “must” rule is to be complied with, whereas the nature of a “should” rule is more of a strong

https://www.staff.lu.se/sites/staff.lu.se/files/2026-08/guidelines-for-the-use-of-generative-ai-in-first-and-second-cycle-education-at-lund-university.pdf - 2026-10-08

LL_SMMV11_eng_HT20_beslut_200511 Reading list for Introduction to service management, 7,5 hp (SMMV11) The reading list was approved by the Board of the Department of Service Management and Service Studies 2019-04-24, latest revised 2020-05-11. The reading list is valid from 2020-08-31. Adib, Amel & Guerrier, Yvonne. (2003). ‘The interlocking of gender with nationality, race, ethnicity and class: t

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smmv11_eng_ht20_beslut_200511.pdf - 2026-10-08

Background: Personalization has become an essential tool of video streaming platforms, influencing how users discover and consume content. In highly saturated streaming markets, characterized by extensive content libraries and low switching barriers, personalization systems gain increasing relevance in enhancing customers’ experiences and satisfaction. Purpose: This study aims to explore how per

Brevmall Postadress Box 192, 221 00 LUND Besöksadress LUX, Helgonavägen 3, LUND Telefon 046-222 00 00 Webbadress http://www.ht.lu.se Lokala skyddskommit tén Arbetsmiljöpolicy och handlingsplan för HT-fakulteterna 2026 Övergripande mål och inriktning Ett förebyggande arbetsmiljöarbete ska leda till en bra arbetsmiljö som gynnar alla på arbetsplatsen och i studiemiljön. Arbetsmiljön ska inte bara va

https://www.ht.lu.se/fileadmin/user_upload/ht/dokument/Fakulteterna/arbetsmiljo/Arbetsmilj%C3%B6policy_och_handlingsplan_f%C3%B6r_HT-fakulteterna_BESLUT_2026.pdf - 2026-10-05

https://www.medicin.lu.se/evenemang/grant-landscape-sweden - 2026-10-08

Här hittar du som är student eller medarbetare hos oss information om valbara kurser, kalendarium för hela terminen. JanuaryWeek 3: 15-21 January15.1    Official start of spring semester15.1     MFAAR meeting 10.00-11.0015.1     Meeting with the exchange students 11.00-11.3015.1    ALL STUDENTS 12.00-13.00 Student forum with lunch WELCOME TO NEW SEMESTER 19.1    Application portal BFA and MFA prog

https://www.khm.lu.se/varterminen-2024 - 2026-10-07

Postal address Box 207, 221 00 Lund Visiting address Lilla Gråbrödersgatan 4, Lund Telephone Int +46 46 - 222 12 49 E-mail anders.trojer@jur.lu.se Internet http://www.jur.lu.se Course evaluation Business Law in Europe (JGSA01-03), 5-15 credits Summer 2023 Course director: Henrik Norinder Other teachers: Petra Müllerova Registered students: JGSA01: 56 JGSA02: 52 JGSA03: 50 Grades: JGSA01: 20 VG, 17

https://www.jur.lu.se/sites/jur.lu.se/files/2024-02/Course%20evaluation%20-%20Business%20Law%20in%20Europe%20(JGSA01-03).pdf - 2026-10-08

FVP 2026.indd Verksamhetsplan 2026 GEMENSAMMA FÖRVALTNINGEN | LUNDS UNIVERSITET GEMENSAMMA FÖRVALTNINGENS VERKSAMHETSPLAN 2026 © Lunds universitet 2026 www.lu.se lu@lu.se TRYCK Media-Tryck, LU Service, Lunds universitet www.mediatryck.lu.se media-tryck@service.lu.se Svanenmärkt trycksak, 341903 PROJEKTLEDARE Susanne Hägerström, Utveckling FORMGIVNING Stefan Andersson, LU Service TEXTBEARBETNING Su

https://www.medarbetarwebben.lu.se/sites/medarbetarwebben.lu.se/files/2026-01/Gemensamma%20f%C3%B6rvaltningens%20verksamhetsplan%202026.pdf - 2026-10-08