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Purpose: This paper aims to demonstrate the relevance of identifying lock-ins that characterise a service, showing how lock-ins or impediments reinforce the status quo and prevent change. It provides an understanding of the factors hindering the development of value co-creation in this service. Design/methodology/approach: The study is based on 19 semi-structured interviews with representatives of

This article addresses the role of television as a ‘new media’ in government public relations. Drawing on sociological theories on informalisation, this study analyses three features of the Swedish public information programme Anslagstavlan during the 1970s and 1980s: first, formal techniques such as editing, pacing and use of animations; second, narrative strategies including the utilisation of c

Background: There is an intense debate about the cost of cancer and the value of new treatments. However, there is limited data on the cost of cancer in the European Union (EU) and how costs relate to the burden of disease. This paper presents new estimates on the development of the cost of cancer in the EU 1995–2014, with a focus on the major cost components: total health expenditure, cancer drug

Continuous Delivery (CD) has today become an essential part of software development for a reliable and automated quality assurance process. However, the challenge of introducing CD starts with setting up a CD pipeline and providing the necessary infrastructure for it, which may take a considerable amount of time and require expertise knowledge. This complex and costly implementation will also requ

Purpose: There are two research purposes for this paper. The first purpose is to provide a comprehensive overview of the available performance measurement systems. The second purpose is to analyse which performance measurement systems, or a combination of performance measurement systems are the most suitable for multinational professional service firms. Methodology: This paper uses a qualitative

Having fun at work has become a popular topic among practitioners and academic writers. Managed fun is the form of workplace fun that “stems from managers” (Plester, Cooper-Thomas & Winquist, 2015, p.381). However, researchers suggest that the ‘dark side’ of fun is to be further investigated as most of the empirical data is focusing on the positive effects of having fun at work (Fleming, 2005;

Title: Practicing service work without a shield - A qualitative case study on employees’ experiences of interactive service works Submission Date: 23rd of May 2014 Course: Master Degree Project in Managing, Peoples Knowledge and Change Authors: Annie Hansson and Erica Samuelsson Supervisors: Jens Rennstam and Stephan Schaefer The department of Business and Administration School of Economic

Titel: Konsumenters motivation till att återförsälja kläder. Nivå och kurs: Kandidatuppsats vid institutionen för service management och tjänstevetenskap, Lunds Universitet, Campus Helsingborg. KSMK65 Examensarbete för kandidatexamen, VT2020, 15 HP. Författare: Emelie Olesen Handledare: Malin Andersson Inledning: I takt med att konsumenter konsumerar behöver de också göra sig av med föremål. Secon

Purpose: The Swedish primary education consists of public and private schools, where a comprehensive voucher system surrounds them. The different types of organizations present the debate of whether the different school management objectives, create an advantage over the other. Henceforth, principals are responsible to implement such management of the schools. Therefore, the purpose of this thesis

De kommunala bostadsaktiebolagen, tillsammans med vissa stiftelser, är vad som utgör Sveriges allmännytta och är ett av kommunernas viktigaste verktyg för att främja bostadsmarknaden. Allmännyttan regleras av lagen (SFS 2010:879) om allmännyttiga kommunala bostadsaktiebolag, förkortad Allbolagen. Bolagen ska i allmännyttigt syfte främja bostadsförsörjningen i kommunen genom att erbjuda goda hyresbReal estate companies owned by Swedish municipalities, together with certain foundations, constitute what we call Allmännyttan. Allmännyttan is one of our municipalities’ most important tools for promoting public housing and is regulated by the law, abbreviated Allbolagen (SFS 2010:879). For purposes of public benefits, the municipal real estate companies are obliged to promote housing supply in t

Title: The Consequences of Consumer Brand Hate: A Case Study of Anti-branding Websites in the Airline Industry Seminar Date: May 30, 2016 Course: BUSN39 - Degree Project in Global Marketing Authors: Brittany Purkis, Lisa Scheider Advisor: Annette Cerne Keywords: Brand Hate, Anti-branding, Airline Industry, Consumer Brand Relationship (CBR), Consumer Complaint Behavior, Brand Avoidance, Consum

NGEN02 course evaluation 2016 NGEN02 Ecosystem Modelling 2016 Respondents: 30 Answer Count: 18 Answer Frequency: 60,00 % How would you rate the QUALITY of the course as a whole? (1=very poor; 5=very good) How would you rate the QUALITY of the course as a whole? (1=very poor; 5=very good) Number of Responses 1 0 (0,0%) 2 1 (5,9%) 3 1 (5,9%) 4 10 (58,8%) 5 5 (29,4%) Total 17 (100,0%) Mean Standard D

https://www.nateko.lu.se/sv/sites/nateko.lu.se.sv/files/ngen02_2016.pdf - 2026-05-01

Minnesanteckningar från EDS Nordic User Group, Stockholm 2013-10-10 Plats: Stockholms universitetsbibliotek När: 2013-10-10 kl. 10-16 Närvarande: Egon Nilsson (Högskolan i Gävle, biblioteket), Mikael Arvidsson (Karlstad universitetsbibliotek), Mikael Blad (Karolinska universitetssjukhuset/Stockholms läns landsting), Jonas Barck (Linnéuniversitets bibliotek), Emma Nolin (Lunds universitetsbibliotek

https://www.ub.lu.se/sites/ub.lu.se/files/minnesanteckningar_fran_eds_nordic_user_group.pdf - 2026-05-01

Prepared for the Raoul Wallenberg Institute of Human Rights and Humanitarian Law by Felisa Tibbitts HUMAN RIGHTS- HUMAN RIGHTS- BASED APPROACH BASED APPROACH HANDBOOK FOR HANDBOOK FOR HIGHER EDUCATIONHIGHER EDUCATION Section I. INTRODUCTION TO HUMAN RIGHTS AND HIGHER EDUCATION A. Introduction and overview of the handbook …………………………… 4 B. International human rights standards and higher education ……

https://rwi.lu.se/wp-content/uploads/2023/03/Handbook-Felisa-Tibbitts.pdf - 2026-05-01

Fair and Efficient Justice Archives - Page 8 of 12 - The Raoul Wallenberg Institute of Human Rights and Humanitarian Law Skip to content Search for: Search Button Home About Us Who We Are Our History About Raoul Wallenberg Our Theory of Change Staff Opportunities Annual Reports Whistleblower Our work What we do Multi-Disciplinary Research Higher Education Strategic Advice and Analysis Outreach Eva

https://rwi.lu.se/category/fair-and-efficient-justice/page/8/ - 2026-05-01

Ordförandebrev 210423 2021-04-23 Hej! Inför vårens planering av sommarsemestern kommer här allmän information om regler för semester, sparad semester och uttag av semester. Arbetsgivaren har gått ut med information till anställda vid Göteborgs universitet om den så kallade schablonsemestern. En central tvisteförhandling mellan SULF och Göteborgs universitet i frågan har avslutats i oenighet. Saco-

https://www.saco.se/globalassets/lokala-akademikerforeningar/statlig/goteborgs-universitet/dokument/ordforandebrev-210423.pdf - 2026-05-01