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The purpose of this study is to investigate the consequences of Netflix’s latest policy change on consumers’ perceptions of the brand promise and on their willingness to continue using the service. Furthermore, we aim to explore the negative emotions that arose in response to the policy change.
Tonkilometermetoden används för beräkning av andelstal för enskilda vägar som är gemensamhetsanläggningar. Den trafikmängd som olika fastighetstyper genererar återspeglas i vissa framtagna schablonvärden. Eftersom det saknas framtagna schablonvärden för specialfastigheter såsom vindkraftverk och vattenkraftverk har jag genom detta examensarbete undersökt möjligheten att ta fram schablonvärden för The ton kilometer method is used to calculate participatory shares for private roads which is joint facility. The amount of traffic that different property types generate is reflected in certain produced templates. Because there are no templates for special properties such as wind turbines and hydroelectric plants I have investigated if it is possible to produce these types of values. I have also
The bachelor’s thesis explores end-customers’ perceptions regarding the differences between AI-based and human customer service, and the interaction factors that influence their experi-ences. With a focus on customer satisfaction and perceived problem-solving, the study aims at providing recommendations for the development and design of AI chatbots to better meet customer expectations and satisfac
Purpose: The purpose of this thesis is to provide the reader with insights regarding what Syrian highly-educated immigrants (HEI) in Sweden think are the underlying prerequisites and actions needed to facilitate their entrance into the Swedish job market. Key Research Question: What are the key requirements needed to expedite the employment of HEI in the Swedish job market, and take up relevant jo
Frågeställningar: På vilket sätt påverkas personalens arbetsmotivation av personalkostnadsbesparingar? Vilken betydelse har arbetsmotivationen vid personalkostnadsbesparingar för det finansiella resultatet på kort och lång sikt?
Samhällets syn på pengars värde har kritiserats i debatten mitt under den ekonomiska kris vi hittills inte sett vidden av. En del företagsbelöningar, av ibland astronomisk karaktär, har satts under lupp och framtiden får visa utkomsten av denna girighetskritik. Detta har gett företag ännu en etisk fråga att förhålla sig till, förutom de ökande kraven på miljömässigt och socialt ansvarstagande, i v
MC, Machine Corporation, although historically successful is facing challenges as the industry in which they operate is matured. They thus need to find new ways of generating revenues. The service and parts market penetration rate decreases in the Danish market as the machine ages, but the need of service and parts increase why we argue that there is a market potential not being exploited as of to
MC, Machine Corporation, although historically successful is facing challenges as the industry in which they operate is matured. They thus need to find new ways of generating revenues. The service and parts market penetration rate decreases in the Danish market as the machine ages, but the need of service and parts increase why we argue that there is a market potential not being exploited as of to
Management control in professional service organizations is fundamentally different from the control in classical industrial and producing corporations. This is mainly due to the special context a professional service firm has to face, as the value creation is knowledge intensive, demands a high level of education, and the professional employees have different expectations concerning their work. H
Thesis purpose: This thesis will through a case study of a recently rebranded bank “Jyske Bank”, seek to research deeper within the field of service sector rebranding. The internal communication used in connection to the rebranding, will be analyzed in order to investigate what initiatives Jyske Bank’s organizational leaders launched to implement the rebranding and furthermore whether the initiati
Background: Physiotherapy research concerning interventions for children with CP is often focused on collecting evidence of the superiority of particular therapeutic methods or treatment modalities. Articulating and documenting the use of theory, instrumentation and research design and the assumptions underlying physiotherapy research interventions are important. Physiotherapy interventions focusi
Involving users in the design process is increasingly discussed as the quickest and most reliable way to capture the needs of users and consumers. In parallel, the fastest growing population segment in Asia and the West is older people. This article asks whether their involvement in the design process could accelerate a growing service market and if so, how? It addresses a knowledge gap that const
Popular Abstract in Swedish Avhandlingen omfattar fyra artiklar inom empirisk finansiell ekonomi. Det första kapitlet är en kort sammanfattning av avhandlingens innehåll. Det andra kapitlet, Dynamic Portfolio Selection: The Relevance of Switching Regimes and Investment Horizon. (samförfattad med Birger Nilsson) undersöker dynamiskt portföljval och efterfrågan på tidsdiversifiering då aktieavkastnThis thesis consists of four empirical studies on financial economics. The first chapter contains a short summary of the thesis. The second chapter Dynamic Portfolio Selection: The Relevance of Switching Regimes and Investment Horizon (co-authored with Birger Nilsson) investigates the questions of dynamic portfolio selection and intertemporal hedging within a Markovian regime-switching framework.
Phytase is an important enzyme in the food/feed industry. It catalyzes the hydrolysis of phytate, an anti-nutrient compound present in cereals and grains, to release orthophosphate and myo-inositol-6-phosphate with lower degrees of phosphorylation. Phytic acid is a strong chelator capable of complexing with a variety of metal ions under neutral and alkaline conditions, as well as with proteins and
The aim of this qualitative study was to explore older persons' (n = 28, 75-96 years of age) experience of becoming in need of public home help, their experience of participation and of having influence on the needs assessment procedure and the decisions made about public home help. A content analysis revealed a broad overarching category, labelled: experiencing discontinuity in life as a whole -
Although the term ‘quality’ has a universal positive connotation and typically is framed by a focus on improvements, its application includes as well as excludes the access, values and world views of particular actors and interests. In this article, we highlight the relevance and implications of such ‘inherent politics’ through a case study of a widespread approach to operationalizing quality in u
The continuous growth of e-retail in the B2C sector has been generating new recordsin revenues for several years. This has led to diversification of the marketinteractions and actors that are involved and impacted by the respective operationsand trends. To address the rising demands from the different actors involved and tohelp manage the increasing complexity of the retail sector, technological s
