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Continuous improvement is not a new idea in business. Six Sigma, Lean Production and the PDCA cycle are some of the approaches companies can take to conduct continuous improvement of their operations. However, when a buyer is engaged with a supplier via a service provision contract, their combined effort to work towards continuous improvement is made more complex. This research adds to the underst
In this paper we present the implementation of a WebRTC gateway service that can forward ad-hoc RTP data plane traffic from a browser inside a local hospital network to a browser on a local home network. The gateway leverages the same infrastructure used by the hospital to tunnel sensor and control data for medical devices in home-care deployments. In our use case, doctors at hospitals can only ac
During the last decades, many new ideas about the proper ways to educate social workers have been brought up by the profession and the social work research as well as by employers and educational institutions. Lately though, a new voice has been heard – that of the client and the service user. “We want to contribute to the education, we have a lot to teach the students” they say. Social work educa
In 2018 the South Korean Supreme Court declared the Military Service Act unconstitutional and mandated that the National Assembly implement an alternative service for those who object to military service for moral or religious reasons. This ruling is a reversal from previous cases dealing with the same issue. Using theories of institutional change, this paper investigates the evolution of the judi
Global change will alter the supply of ecosystem services that are vital for human well-being. To investigate ecosystem service supply during the 21st century, we used a range of ecosystem models and scenarios of climate and land-use change to conduct a Europe-wide assessment. Large changes in climate and land use typically resulted in large changes in ecosystem service supply. Some of these trend
This thematic issue is devoted to how human service work may be influenced by accentuated administrative processes, as well as reinforced by digitalization, in contemporary society. The public sector has expanded the requirements of documentation, auditing and evaluation practices. Policy, problems and persons are shaped and enacted in meetings and documents. Meetings and documents comprise the fo
Cloud computing provides the illusion of infinite capacity to application developers. However, data center provisioning is complex and it is still necessary to handle the risk of capacity shortages. To handle capacity shortages, graceful degradation techniques sacrifice user experience for predictability. In all these cases, the decision making policy that determines the degradation interferes wit
The broadcasting sector is rapidly developing and has undergone major changes during the last decades when numerous private broadcasters have entered the market following the abolishment of state monopolies. The sector has always been subject to state regulation and in order to maintain a certain quality and availability of broadcasting, the national states grant financial support to broadcasters
