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Processing of personal data in contract education
In order to provide contract education, Lund University needs to collect and store personal data. The personal data is processed in accordance with the applicable legislation. You can read more about what this means on this page. Lund University processes personal data in the IT system for contract education, Mira CRM [hereinafter Mira], for the purpose of conducting contract education. As well as
Online retail experience and customer satisfaction: The mediating role of last mile delivery
Charting the intellectual structure of customer experience research
Revolutionizing Retail: The Role of Augmented Reality-Driven Information Systems in Enhancing Customer Experience and Engagement
First-Time versus Repeat Tourism Customer Engagement, Experience, and Value Cocreation : An Empirical Investigation
The role of customer experience in the perceived value–word-of-mouth relationship
Theoretical rigor of customer experience scales : a systematic review and a roadmap for researchers
Mobile app vs. desktop browser platforms : the relationships among customer engagement, experience, relationship quality and loyalty intention
The growing use of mobile technologies is spawning firms’ adoption of mobile relationship-building techniques, including via mobile apps. However, despite the rapid rise of these technologies, little remains known regarding consumers’ mobile app- (vs. desktop browser) related behaviours, and this is therefore investigated in this paper. Specifically, we explore the effect of customer engagement (C
Deputy Vice-Chancellor Lena Eskilsson
Mentorship assignment agreement
Terms of the mentorship assignmentThe assignment as a study support mentor with a student deemed eligible for learning support stretches from the start date until the end of the semester. On average, the mentorship assignment takes around two hours per week, but you plan and structure meetings yourselves.It is important that the study support mentor has continuous contact with the student during t
https://www.lunduniversity.lu.se/form/mentorship-assignment-agreement - 2026-04-25
FAQs about note-taking
On this page, we have compiled the most commonly asked questions about the note-taking assignment. General questions about the assignmentWhat applies in general for those who have received an assignment as a note-taker. Does the note-taking assignment also apply to notes taken in connection with your own studies? No, note-taking support applies only to lectures and seminars. Note-taking support do
https://www.lunduniversity.lu.se/current-students/get-involved-student-life/become-note-taker/faqs-about-note-taking - 2026-04-25
Help us improve lunduniversity.lu.se!
Register your interest in user testing Welcome to our registration form for user testing! We want to improve the usability and functionality of our programme, course and admissions content on lunduniversity.lu.se. As a current LU student, your recent experience makes you a real expert. That's why we want to include your invaluable perspective in our design. In-person or remote user testingWe are c
https://www.lunduniversity.lu.se/form/help-us-improve-lunduniversityluse - 2026-04-25
Contact our accessibility officers
Faults in district heating customer installations and ways to approach them: Experiences from Swedish utilities
The district heating (DH) customer installations in current DH systems contain a variety of different faults that cause the return temperatures of the systems to increase. This is a major problem, since the focus in the DH sector is to decrease the system temperatures in order to utilize more low-temperature heat. Therefore, this study has focused on how utilities are currently working to keep the
Shaping customer brand loyalty during the pandemic : The role of brand credibility, value congruence, experience, identification, and engagement
The effect of customers' brand experience on brand evangelism: The case of luxury hotels
IAE - En plattform för automatiserad analys och flexibel informationsinhämtning
The Future of Consumption : How Technology, Sustainability and Wellbeing will Transform Retail and Customer Experience
This open access book presents three future consumption trends—technology, sustainability, and wellbeing—and discusses what impact those trends will have on the ways we shop. What will be important to the consumers of the future? And how will their retail experiences look and feel? Will technology, sustainability, and wellbeing trends fundamentally change how we consume? And how should retail mana
