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Under the influence of the Citizenʼs Charter used in the United Kingdom many countries in Europe have started using different types of service agreements in order to improve the quality of public services. In Sweden these agreements usually are called Public Service Guarantees. The purpose of this article is to draw attention to some legal issues that might arise as a result of the use of a typica

Lucat-Request to add or remove entitlement to book business travel 12 February 2024 Request to add or remove entitlement to book business travel For employees and certain categories of affiliates to the University1 If you wish to book business travel, you must create a traveller profile with the University’s procured travel agency in order to be able to log in to their self-booking service or book

https://www.staff.lu.se/sites/staff.lu.se/files/2024-02/lucat-entitlement-business-travel.pdf - 2026-04-29

Institutionen för tjänstevetenskap är en framgångsrik enhet för utbildning och forskning inom kundnära serviceorganisationer. Vi erbjuder managementutbildningar med spetskompetens inom detaljhandel, hållbarhet, hälsa, kreativa näringar, logistik, turism och hotell. Våra utbildningar är utvecklade i samarbete med ledande branschföretag och organisationer. Vi är en del av Lunds universitet på dynamiThe Department of Service Studies is a successful unit for education and research within service organisations. We offer management education with a cutting-edge competence in retail, health, logistics, supply chain management, sustainability, culture and creativity, tourism and hotels. Our courses are developed in collaboration with leading industry companies and organisations. We are a part of L

The establishment of e-businesses has often been implemented from the inside of companies rather than from the customer perspective and the knowledge about customer needs from traditional businesses have been applied directly into new e-business systems. The overall objective of this study is to identify how to better understand customer needs and how to integrate these needs in order to create cu

https://www.ses.lu.se/en/education/exchange-student/bachelor-level-courses - 2026-04-27

The number of devices connected to the Internet grows constantly. This information entity has been labeled the Internet of Things (IoT). One important aspect of this is the industrial applications, sometimes labeled the Industrial Internet of Things (IIoT). Collecting and analyzing the massive amounts of data that industry generates will only become more and more important as technology and the ne

Professor, Assistant head Entrepreneurship & Marketing, Department of Business Administration Contact details Email: johan [dot] anselmsson [at] fek [dot] lu [dot] se Phone: +46 46 222 78 13Organisation Marketing Room number: Alfa1:3075 Service point: 10 WebpageJohan Anselmssons profile in Lund University research portalOther affiliations Affiliated professor Centre for Retail and Logistics (REAL)

https://www.lusem.lu.se/johan-anselmsson - 2026-04-28

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/kp_smmv23_eng_vt20.pdf - 2026-04-29

QMOD_2012_Program_29 08 2012 15th QMOD Conference 5th-7th September, 2012 Poznan, Poland How may organizations use Learning, Creativity and Innovation in realizing their dreams of excellence and recover from the economic crisis? Program Jointly organized by: Lund University, Linköping University & Poznan University of Technology Page 2 15th QMOD-ICQSS Program Welcome Address from the Chairmen It i

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/qmod_2012_program_29_08_2012.pdf - 2026-04-29

Background: In a previous study, we explored real-world programmed death-ligand 1 (PD-L1) testing and treatment patterns for patients with advanced non-small cell lung cancer (NSCLC) in the era of immune-oncology. The present study aimed to investigate overall survival (OS) with PD-(L)1 inhibitors with longer-term follow-up in the Swedish setting. Materials and methods: Data were extracted from th

Kursguide - Course Syllabus • • • • • • • Confirmation The course syllabus was confirmed by the board of the Department of Service Management and Service Studies on 2014-02-11 to be valid from 2014-03-17. General Information The course may not be included in a main field of study. The course is included in the Master Programme in Service Management and is given the second semester. Teaching langua

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/vt14-kp-smmp23-2014-02-11.pdf - 2026-04-29

När den globala marknaden ökar och e-handeln utvecklas blir lageraktiviteterna alltmer viktiga för företag. Lager i sig adderar inte något extra värde på de produkter eller varor som lagras i dem, utan generar enbart värde till kunder genom att kunna erbjuda de produkter som de efterfrågar i rätt tid, i rätt kvantitet och kvalitet. Således blir det viktigt för företag att studera processerna i ett