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In the post-pandemic era, the hotel industry is gradually recovering alongside the broader tourism sector. As a key component of tourism, hotel quality plays a vital role in shaping guest experiences. This thesis examines consumer value in the context of a well-developed hotel industry by focusing on the St. Regis hotel in Macao as a case study. The research investigates what types of consumer val

I denna fallstudie undersöks och analyseras frågeställningen utifrån chefers upplevelser inom ett internationellt tillverkande bolag i industribranschen. Sättet att hantera både kunder och medarbetare blir allt mer betydelsefullt för att konkurrera med service. Chefernas roll blir i samband med detta avgörande för att uppnå organisatoriska mål och god extern serviceleverans. Syftet med studien äIn this case study essay, the issue is examined and analyzed on the basis of managers' experiences within an internationally manufacturing company in the industrial industry. The way to handle both customers and employees is becoming increasingly important to compete with service. The role of the managers becomes associated with this for achieving organizational goals and delivering external

https://www.saco.se/globalassets/lokala-akademikerforeningar/privat/siemens-energy-ab/nyhetsbrev/asi-nyhetsbrev-0624.pdf - 2026-04-24

This thesis evaluates the impact of Peru’s flagship Conditional Cash Transfer program, JUNTOS, on multidimensional poverty by applying the Multidimensional Poverty Index. Using a Difference-in-Differences approach adapted for staggered treatment adoption through the Callaway and Sant’Anna (2021) estimator, the analysis draws on nationally representative household survey data from 2004 to 2007. By

LL_SMMV11_eng_HT22_rev220608 Reading list for Introduction to service management (SMMV11), 7,5 credits The reading list was approved by the Board of the Department of Service Management and Service Studies 2019-04-24, latest revised 2022-06-08. The reading list is valid from 2022-08-29. Adib, Amel & Guerrier, Yvonne. (2003). The interlocking of gender with nationality, race, ethnicity and class: t

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2022-06/LL_SMMV11_eng_HT22_rev220608.pdf - 2026-04-24

LL_SMMS10_prel160802 Reading list for Service Management: Theory – Development and Traditions, 15 hp, SMMS10. Preliminary version   Book about writing literature reviews, ca 200 pages Choose one of four: Hart, C (1998) Doing a literature review: releasing the social science research imagination, Sage: London. 230 pp. Jesson, J; Matheson, L & Lacey, F.M (2011) Doing your literature review: traditio

https://www.ses.lu.se/en/sites/ses.lu.se.en/files/ll_smms10_prel160802_0.pdf - 2026-04-24

The arrival of new genetic technologies that allow efficient examination of the whole human genome (microarray, next-generation sequencing) will impact upon both laboratories (cytogenetic and molecular genetics in the first instance) and clinical/medical genetic services. The interpretation of analytical results in terms of their clinical relevance and the predicted health status poses a challenge

Det är ganska enkelt. Vi skickar post och paket till-, från- och inom universitetet. Vi fraktar stort och smått - i ental eller i tusental - och vi gör det snabbt, jättesnabbt eller i expressfart. Det är en lika enkel som viktig uppgift. Vi hoppas kunna göra din arbetsdag lite enklare.Our job is quite simple. We send mail and parcels to, from and within the University. We carry large and small items - singly or in thousands - and we do it fast, extremely fast or at express speed. Our task is as simple as it is essential. Our aim is to make your working day a little easier.

Backgrounds. A focus on psychiatric rehabilitation in order to support recovery among persons with severe mental illness (SMI) has been given great attention in research and mental health policy, but less impact on clinical practice. Despite the potential impact of psychiatric rehabilitation on health and wellbeing, there is a lack of research regarding the model called the Psychiatric Rehabilitat

OBJECTIVE: To study long-term work disability before and after tumour necrosis factor (TNF)-antagonist therapy in patients with psoriatic arthritis (PsA). METHODS: Using the population-based South Swedish Arthritis Treatment Group Register, we identified 191 patients with PsA (median age 43 years, range 18-58 years, 54% men), who between January 2003 and December 2007 started treatment with adalim

https://www.geriatrik.lu.se/sites/geriatrik.lu.se/files/2025-10/Nyhetsbrev%20fra%CC%8An%20GA%CC%8AS-projektet%20december%202023.pdf - 2026-04-24

The foster care system in Antananarivo, Madagascar is currently transforming, as it reformulates the traditional Malagasy system; ‘Taiza’ into a structural social service. The system faces significant challenges, particularly in gaining public recognition and acceptance. I have explored how social workers in Antananarivo navigate the complexities of child placement decisions in a context where pov

Legitimacy is necessary for resilience and trust helps to legitimize health systems. Providing services during Covid has relied on both the private and public sectors but there is little information on differences in trust between these sectors during shocks like Covid and how it may impact the health system’s legitimacy. The purpose of this study was to explore community trust in the public and p