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Servicens betydelse för kundlojalitet - En jämförelse mellan Baby Boomers och Generation Y
Syfte: Uppsatsens syfte är att kvalitativt tydliggöra och förstå skillnader i konsumenters lojalitetsgrad och köpbeteende, kopplat till service, mellan Generation Y och Baby Boomers och på så sätt bidra till service- och generationsforskningen. Metod: En kvalitativ studie med ett hermeneutiskt fenomenologisk förhållningssätt har genomförts. Forskningsansatsen är deduktiv med induktiva inslag. PrPurpose: The aim is to qualitatively distinguish and understand differences in purchase behavior and loyalty, related to service, between Generation Y and Baby Boomers and thus contribute to the service and generational research. Methodology: A qualitative study has been executed with a hermeneutic phenomenological approach. The research approach is deductive while also containing inductive eleme
Development of a concept for a SmartCashCenter
A trend, which can be noted in the field of cash handling, is the increase of ATMs that are able to recirculate banknotes. Cash recycling means that notes deposited by one customer are then available for withdrawal by another from the same machine. Cash recycling has both economic advantages and reduces environment impact, as transport to machines for filling and emptying them can be decreased. Wh
Annualreport-2018
Centre for Retail Research at Lund University ANNUAL REPORT | 2018 2 ANNUAL REPORT CENTRE FOR RETAIL RESEARCH AT LUND UNIVERSITY 2018 3 ANNUAL REPORT CENTRE FOR RETAIL RESEARCH AT LUND UNIVERSITY 2018 Introduction Centre for retail research – the fifth year The centre for retail research has now been in existence for five years and, during the past year, we have wrapped up se- veral research proje
https://www.lusem.lu.se/sites/lusem.lu.se/files/2024-01/annualreport-2018.pdf - 2026-05-01
Prissättning av tjänster i byggkonsultbranschen - Införandet av alternativa prissättningsmodeller
Purpose: Within the construction business pricing is traditionally done at current account. The purpose of this report is to investigate why pricing levels are low within the construction consultant industry in comparison to other consultant industries, as well as to examine what affects the choice of pricing models. In addition to this the report aims to analyze pricing models used today and to d
Metabolism och leversjukdomar
Laboratoriet för metabola störningar och leversjukdomar leds av Philipp Kaldis, som är professor vid Institutionen för kliniska vetenskaper och vice koordinator för Lunds universitets Diabetescentrum (LUDC). Nya data tyder på att upp till 30% av befolkningen lider av leversjukdomar inklusive icke-alkoholorsakad fettleversjukdom (NAFLD), som kan vidareutvecklas till icke-alkoholorsakad steatohepatiThe metabolic disorders and liver disease laboratory is headed by Philipp Kaldis, who is a Professor in the Department of Clinical Sciences and a vice-coordinator of the Lund University Diabetes Centre (LUDC). Recent data suggests that up to 30% of the population suffers from liver diseases including non-alcoholic fatty liver disease (NAFLD), which can further develop to non-alcoholic steatohepati
Leverantörsintegration – en strategisk aspekt vid val av leverantör
Kansli M
Fakultetskansliet har som övergripande uppgift att administrera och bereda ärenden för beslut i fakultetsstyrelsen, i nämnder och kommittéer inom fakul¬teten, eller av enskilda befattningshavare såsom dekanen. Kansliet utför arbetsuppgifter inom en stor bredd av ärendekategorier. Dessa är: ekonomi, HR, kommunikation, utbildning, internationalisering, och forsknings- och ledningsstöd. Kansliet svaThe faculty office's overall task is to administer and prepare matters for decision in the Faculty Board, in boards and committees within the faculty, or by individual executives such as the Dean. The office performs duties within a wide range of categories. These are: finance, HR, communication, education, internationalisation, and research and management support. The office is also responsible f
Lund University in the city of Helsingborg
Faculties and departments Helsingborg is one of Lund University's four campus locations. All of Lund University's nine faculties conduct some form of activity in Helsingborg, either in education, research or through collaborative activities. Faculty of Social SciencesDepartment of Service StudiesWith almost 900 students, the Department of Service Studies (formerly the Department of Service Studies
https://www.ch.lu.se/en/campus-helsingborg/lund-university-city-helsingborg - 2026-04-29
Avståndstagande från Black Friday
Hållbarhetsfrågan är viktig för samhället, företag och individen, vilket leder till att en motreaktion till shoppingdagen Black Friday växer och allt fler företag tar ett avståndstagande från överkonsumtion. Därmed ämnade studien till att undersöka hur företags avståndstagande från Black Friday kopplas till hållbar marknadskommunikation, och hur dessa avståndstaganden påverkas av grafiska tecken. Sustainability is an important matter for society, companies and individuals, which has led to a growing resistance against Black Friday, which more and more companies engage in. The aim of this study was thus to examine how companies’ renunciation of Black Friday is linked to sustainable marketing communications, and how graphic elements influence these renunciations. This study also aimed to exa
Mobilitet och mottagande
Mobilitet och mottagande hanterar uppgifter som rör in- och utresande studenter samt service för universitetets svenska och internationella studenter. Vi koordinerar mobilitet via Lunds universitets gemensamma utbytesavtal, inklusive University of California, och den gemensamma mottagningen för inresande internationella studenter. I mobilitetsarbetet ingår också ansvar för mobilitetsdatabaser, Stu
Qmod 2010 final program
Microsoft Word - Kopie von QMOD 2010 Final Program.doc 13th QMOD Conference 31st August – 1st September, 2010 Cottbus, Germany LearnAbility, InnovAbility and SustainAbility Preliminary Program Jointly organized by: Lund University, Linköping University & Brandenburg University of Technology Cottbus Welcome Address from the Chairmen It is our great pleasure to welcome you to the 13th QMOD conferenc
https://www.ses.lu.se/en/sites/ses.lu.se.en/files/qmod_2010_final_program.pdf - 2026-05-01
Qmod 2007 final program
Microsoft Word - QMOD 2007 Final Program doc 070603.doc 10th QMOD Conference Quality Management and Organizational Development Our Dreams of Excellence 18-20 June, 2007 Final Program Lund University & Linköping University, Campus Helsingborg, Sweden Committees Conference Founders • Dr. Jens J. Dahlgaard, Linköping University, Sweden • Dr. Su Mi Dahlgaard-Park, Lunds University, Sweden Conference C
https://www.ses.lu.se/en/sites/ses.lu.se.en/files/qmod_2007_final_program.pdf - 2026-05-01
Qmod 2007 final program doc 070603
Microsoft Word - QMOD 2007 Final Program doc 070603.doc 10th QMOD Conference Quality Management and Organizational Development Our Dreams of Excellence 18-20 June, 2007 Final Program Lunds University & Linköpings University, Campus Helsingborg, Sweden Committees Conference Founders • Dr. Jens J. Dahlgaard, Linköping University, Sweden • Dr. Su Mi Dahlgaard-Park, Lunds University, Sweden Conference
https://www.ses.lu.se/en/sites/ses.lu.se.en/files/qmod_2007_final_program_doc_070603.pdf - 2026-05-01
Cost-Efficiency In Regional Commuter Train Traffic
Public transport and health care constitute the top two priorities for regional authorities in Sweden. Being cost-efficient in the execution of these services is important, not only to lower the costs but also to reach maximum social benefits for the available funding. In sectors like these, where the value of what is produced is not solely measured through the consumers’ willingness to pay, maxim
Eligibility Form LUSEM LTH N 2025
Microsoft Word - Eligibility form - new version Eligibility form This eligibility form is compulsory to fill out for any exchange student who wishes to apply for courses with prerequisites at the Lund University School of Economics and Management (LUSEM) and the Faculty of Science, or courses in Engineering at the Faculty of Engineering (LTH). Required information: Name: __________________________
https://www.science.lu.se/sites/science.lu.se/files/2025-03/Eligibility_Form_LUSEM_LTH_N_2025.pdf - 2026-05-01
Missbruk och beroende
Forskarna inom detta område arbetar med forskning om bruk, skadligt bruk och beroende av alkohol och andra droger, ofta ur ett socialvetenskapligt perspektiv. Även beroendeproblem kopplade till spel om pengar och dopning berörs. Forskningen rör såväl människors livsvillkor och erfarenheter som vårdens, socialtjänstens och andra samhällsaktörers arbete. Forskningen har en bred metodologisk ansats o
LL SMMX21 eng VT24 rev 231025 1
Namnlös Reading list for Methods in Social Sciences (SMMX21), 15 credits The reading list was approved by the Board of the Department of Service Studies 2022-11-16, revised 2023-10-25. The reading list is valid from 2024-01-15. Best, Joel. (2012). Damned Lies and Statistics: Untangling Numbers from the Media, Politicians, and Activists. Berkeley: California University Press. [206 p. ISBN 0-520-219
https://www.ses.lu.se/en/sites/ses.lu.se.en/files/2023-10/LL_SMMX21_eng_VT24_rev_231025_1.pdf - 2026-05-01
LU Konferens
Oavsett om du vill anordna en liten konferens med intim lunch eller en större konferens, så kan vi hjälpa dig. Vi har kontakterna, vi har gjort upphandlingarna och vi har tekniklösningarna inklusive filmning och streaming. Vi har deltagarhantering, servicepersonalen och den goda maten. Med hundratals evenemang i ryggen står vi rustade att ordna ditt evenemang så som du vill ha det. Vi finns till h
