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There is no doubt that retailing is undergoing a significant structural transformation. During the last decade or so, many stores have closed. Yet, at the same time, online retailers are opening physical stores and showrooms and many long-established retailers are investing in new and innovative store formats. This suggests that the physical store is not ‘dead’ but that its role and function is ch
https://www.lusem.lu.se/article/ease-or-excitement - 2025-12-17
What made IKEA go against the grain and move into town? This week, IKEA opened a bedroom store in central Stockholm. The store in The Lobby on Regeringsgatan is the latest in a series of smaller, city-centre formats that IKEA is currently testing in various parts of the world. It is an interesting development, at a time when other retailers are moving out of the city. And it represents another imp
https://www.lusem.lu.se/article/ikea-bedroom - 2025-12-17
Individuals cannot solve the climate crisis, argue researchers Carys Egan-Wyer and Jack Coffin. Policy makers should direct their attention to the (im)moral market structures that influence consumer and corporate decision-making. In the fight against climate change, it is more important to make markets more moral than to make consumers more ethical. Individual consumers are, by now, well used to b
https://www.lusem.lu.se/article/why-we-need-more-moral-markets-not-more-ethical-consumers - 2025-12-17
The Centre's international guest researcher, Dr. George Maglaras, comments on resilience in the retail sector and, with examples from the grocery sector, illustrates how we must learn to live with the contemporary disruptions we have been experiencing. Multiple critical incidents in the last few years provided evidence of the increasing uncertainty in the business environment, which is negatively
https://www.lusem.lu.se/article/learning-live-disruptions - 2025-12-17
The Smart City Expo World Congress 2023 in Barcelona put the spotlight on the future of smart and sustainable cities. Through engaging discussions and presentations, we gained unique insights into innovative solutions crucial for the cities of tomorrow. Key topics included urban mobility, logistics, technology's role, sector collaboration, and smart solution integration, shaping a vision for livea
https://www.lusem.lu.se/article/integrated-ecosystems-path-tomorrows-smart-and-sustainable-cities - 2025-12-17
Having a workforce with the right skills is crucial for companies and society to tackle current and future challenges successfully. In our rapidly changing world, the ability to develop and adapt skills is more critical than ever, especially in today's knowledge-driven society. This is particularly true for the retail sector, which employs about one in ten workers in Sweden. Ongoing digital and st
https://www.lusem.lu.se/article/workforce-right-skills - 2025-12-17
Perhaps not, argues Yulia Vakulenko. At least not when it comes to the delivery service needs and preferences of rural versus urban e-consumers in the age of consumer-centric supply chain management. The new age of consumer-centric supply chain management highlights the benefits of placing the consumer at the core of strategy development and operations design. Recent e-commerce shifts translate in
https://www.lusem.lu.se/article/does-one-service-fit-all - 2025-12-17
Martin Moström from Retail House shares insights on the necessity for the retail sector to embrace change. Contrary to rumours, the physical store is far from obsolete; it has consistently evolved. Over the past two decades in the grocery trade, store numbers in Sweden have decreased from over 3,000 to around 1,000. This transformation is a natural part of business, but the challenge lies in how w
https://www.lusem.lu.se/article/seeing-grocery-store-fresh-eyes - 2025-12-17
Recent developments in the retail sector—increased competition, a focus on sustainability, and the pervasive digitization—have prompted discussions on its long-term competitiveness and the potential for more systematic innovation alongside daily operational activities. However, understanding how the retail industry perceives and addresses innovation remains a key question. In contrast to industria
https://www.lusem.lu.se/article/continuous-improvement-systematic-innovation-retail-utopia-or-opportunity - 2025-12-17
Our city centres and their development are a subject of constant debate. Ulf Johansson suggests that, if we let the market decide, our city centres will eventually be emptied of retail. Most recently, representatives from our food retailers suggested to municipalities that regulations on establishment locations be relaxed, advocating for the mantra of letting the market rule (Dagligvarunytt 2022a,
https://www.lusem.lu.se/article/should-market-manage-our-city-centres - 2025-12-17
When the Covid-19 pandemic hit, some shopping geographies had difficulties while others proved to be more resilient. Devrim Umut Aslan discusses what we can learn from these resilient places. A global pandemic hit the world, radically changing how shoppers shop and how they move around in cities. Sweden’s handling of the pandemic had been rather ‘relaxed’; it had not enforced any strict lock-downs
https://www.lusem.lu.se/article/how-maintain-town-centre-retail-times-crisis - 2025-12-17
Crafting positive customer experiences has become increasingly crucial for retailers and third-party logistics providers, with delivery playing a pivotal role. Deliveries play a big part in this. With more people buying things online, there are more packages to deliver. This puts a lot of pressure on the companies that deliver these packages, and it's a challenge for both online retailers and thir
https://www.lusem.lu.se/article/customer-experience-key-world-class-delivery - 2025-12-17
The new retail landscape is complex. New types of touchpoints and new store formats mean messy, non-linear customer journeys with multiple online and offline touchpoints. If we want to understand these journeys, and what value customers derive from new and innovative touchpoints, we must use methods that allow them to explain their own complex customer journeys in all their messy glory! While work
https://www.lusem.lu.se/article/messy-customer-journey-self-mapping - 2025-12-17
Lund University School of Economics and Management (LUSEM) made fireworks at the 2024 John Molson MBA International Case Competition, securing 3rd place in the final. Teacher Mats Urde received the award for Coach of the Year, and the LUSEM team alternate student joined the Global Team which was awarded the Team Spirit Award. The John Molson MBA International Case Competition was established in 19
https://www.lusem.lu.se/article/outstanding-results-lusem-worlds-biggest-business-case-competition - 2025-12-17
Consumption and retail marketing researchers are invited to contribute to a special issue about the future of consumption and the future of the retail marketplace in The International Review of Retail, Distribution and Consumer Research. In an era where contemplations about the future permeate our conversations and narratives, retail and consumption are at a crossroads, grappling with the complex
https://www.lusem.lu.se/article/call-papers-special-issue-future-retail-and-consumption - 2025-12-17
Fidelity Investments handles financial services all over the world and is on many finance students' wish list of future employers. Active members of Lund University Finance Society (LINC), have for several years in a row secured at place at the company’s popular summer internship in London. Sebastian Lindeborg is studying Ekonomie kandidatprogrammet (Bachelor's in Business and Economy) and is goin
https://www.lusem.lu.se/article/top-internship-finance-goes-annually-cambridge-oxford-and-lund - 2025-12-17
Nu söker vi en samverksanskoordinator på deltid till universitetets nyetablerade Centrum för beredskap och resiliens. I rollen får du bidra till att stärka universitets roll inom totalförsvaret. Det nyetablerade Centrum för beredskap och resiliens – på engelska Centre for Preparedness and Resilence (LUPREP) - kommer att fungera som en universitetsövergripande enhet för forskning, samverkan och utb
https://www.sam.lu.se/internt/artikel/sokes-samverkanskoordinator-till-centrum-beredskap-och-resiliens - 2025-12-17
Ta chansen att lära dig mer om Canvas! I vår kan du som är lärare vid fakulteten delta i nya pedagogiska workshoppar och höja din digitala kompetens. Workshopparna har initierats av fakultetens utbildningsråd med syftet att höja den digitala pedagogiska kompetensen. 8 maj: Pedagogisk workshop om examinationer i Canvas (svenska)Anmälan senast 30 april till canvas [at] sam [dot] lu [dot] se (canvas[
https://www.sam.lu.se/internt/artikel/pedagogiska-workshoppar-om-canvas-i-maj - 2025-12-17
LUCRIS-förvaltningen genomför nu en intressentanalys av Forskningsportalen. Enkäten tar cirka 5 minuter att besvara och riktar sig till personal på Lunds universitet som arbetar administrativt. Enkäten riktar sig alltså inte till forskare i första hand. Intressentanalysen genomförs för att få en djupare förståelse av hur Forskningsportalen används och vilka behov som finns.Leverantören utvecklar j
https://www.sam.lu.se/internt/artikel/jobbar-du-administrativt-i-lucris-ta-chansen-att-lamna-synpunkter - 2025-12-17
Hållbarhetsveckan är ett årligt event där Lunds universitet och Lunds kommun bjuder in till en vecka med aktiviteter kring hållbarhet. Som vanligt deltar Samhällsvetenskapliga fakultetens forskare i flertalet intressanta programpunkter. Kom och lyssna på dina kollegor! Måndag 5 majKlimatojämlikhet - en interaktiv workshopHåkan Johansson, Kajsa Emilsson och Max Koch (socialt arbete) med flera. Tisd
https://www.sam.lu.se/internt/artikel/samhallsvetare-pa-hallbarhetsveckan-5-10-maj - 2025-12-17
