Since CRM system research has currently overlooked the combination of end user and managerial intervention the aim of this study is to highlight how the managerial interventions are perceived by the end users in the later stages of assimilation in a CRM implementation process. Through a review of relevant literature and research articles a theoretical framework was created containing four themes:

This paper concerns itself with the controversy between marginal theory and empiricism during 1946-63, its main focus is the debate that followed R.A. Lesters empirical research 1946 who wrote a critical paper concerning the maximization-principle. It also concerns itself with the debate that followed on Milton Friedman´s essay on positive economics.

Sweden’s District councils and Country councils are in itself to a large extent responsible for the state financed welfare. Because of this, Sweden has a contribution- and adjustment system. The reason for this system is to create equal chance, for all District councils and Country councils, to be able to give the citizens service independently of their income and non-influential structural differ

Abstract During the last 15 years, the former ”really existing socialist” economies have undertaken an extensive transition process. In this paper the development, measured as GDP growth, is analyzed using variables for economic policy. The analysis is both theoretical, taking as starting point current positions in academia, and econometrical with the linear regression model. We show that while ec

Information security is vital to organizations. This is particularly evident in healthcare where patient information is regarded as very sensitive. The patient is the most important actor in healthcare, and therefore patient information must be kept secure from breaches. At the same time, the right information must be available at the right time when needed in order to provide patients with the be

Syftet med uppsatsen är att undersöka om det har skett en förändring av den geografiska koncentrationen av textil- och klädesindustrin och dess olika sektorer i EU mellan 1992 och 2001 och om produktionen är fragmenterad, d.v.s. om de olika sektorerna inom textil- och klädesindustrin är koncentrerade till skilda länder. Många studier har gjorts för att undersöka den geografiska koncentrationen av

Global heating is a topic that is debated in every part of the world. The weather has become more extreme. While scientists debate over the reason for those extremes it is no doubt that emission of greenhouse gases are constantly increasing globally. China has in the past years substantially increased their investment in energy to cope with the demands of their booming economy. Much of the increas

Title: Overreaction on the Swedish stock market Seminar date: 2008-01-30 Course: Nek K01- Bachelor Thesis in Economics (15 ETCS) Authors: Advisor: Oskar Herbe and Ludvig Persson Hossein Asgharian Key Words: Overreaction, Anomalies, Market Efficiency, Contrarian investment strategies Purpose: The purpose of this thesis is to test if the overreaction hypothesis as originally described by De Bondt an

Abstract One of the essential conditions of the co-operating within the EU is that homogeneous conditions of competition prevail within the entire common market. The competition policy in the EU should guarantee that the competition is not distorted in a way that would prevent or create difficulties for the free mobility of goods and services between the member countries. The policy of competition

I denna uppsats jämförs det gamla kommunala utjämningssystemet, som gällde mellan 1996 och 2004, med det nya som trädde i kraft vid årsskiftet 2004/2005. Som utgångspunkt för analysen används ekonomisk teori med fokus på relationerna mellan olika nivåer av offentlig sektor. Den svenska modellen för ansvarsfördelning mellan stat och kommun, inklusive finansieringsrätten, kräver att kostnader som in

This thesis aims to evaluate the concept of Uncovered Interest Parity. The parity states that the logarithmic difference between domestic and foreign interest rate equals the logarithmic difference between expected future spot exchange rate and the spot exchange rate, . In defining the exchange rate it is often presumed that the parity relation prevails even though several studies suggest the oppo

This paper is focused on two phenomenons that is called excess comovement and financial contagion. The excess comovement is defined as the comovement, or correlation, between normally uncorrelated assets, that can not be explained by economic fundamentals and financial contagion is the occurrence of excess comovement. Excess comovement has been observed on several stock markets by economic researc

Sammanfattning Den här uppsatsen behandlar den höga organisationsgraden som vi har i Sverige idag. Huvudsyftet är att ge ett svar på varför organisationsgraden är så hög. Syftet är också att undersöka hur fackföreningsrörelsen kommer att utvecklas i framtiden. Uppsatsen inleds med en redogörelse av faktorer som bidragit till den höga organisationsgrad vi åtnjuter idag. Fackföreningarnas struktur b

Abstract The purpose of the study is to examine if the use of state aid in the EU have increased or decreased and especially the use of state aid to support the manufacturing sector. The development of total state aid in relation to GDP and sectoral distribution of total aid are studied. So is state aid to the manufacturing sector and its different objectives and forms, since this sector is grante

The purpose of this thesis is to determine the best linear time series model for forecasting Swedish real GDP growth. The study evaluates the performance of random walk, pure autoregressive and vector autoregressive models that use forward looking surveys as explanatory variables. The forecasts from the different models are generated using an expanding information window approach and the different

Uppsatsen behandlar beskattning av hybridinstrument som är sammansättningar av mer än en typ av finansiellt instrument. Beskattning av hybridinstrument gör det särskilt svårt att särskilja ränta från kapitalvinst.

Utländska direktinvesteringar tillskrivs en allt större betydelse för ekonomisk tillväxt och de flesta länder vidtar åtgärder för att öka andelen inkommande direktinvesteringar. Samtidigt har det varit svårt att få fram empiriskt förankrade resultat som stärker dessa antaganden. Syftet med följande uppsats är att utreda om, och i så fall genom vilka kanaler, ekonomin påverkas av inkommande direkti

Den här uppsatsen undersöker hur deltagandet i personalutbildning är fördelat över olika grupper av sysselsatta på den svenska arbetsmarknaden. Också mängden utbildningstid för olika arbetstagare undersöks. Syftet är att testa i vilken utsträckning humankapitalteorins prediktioner om vilka som i första hand får personalutbildning stämmer överens med den faktiska situationen på svenska arbetsplatse

The thesis evaluates how house price development can indicate risk of mortgage defaults. This leads to conclusions about the capability that the method of the thesis has in predicting mortgage default related crises. The questions asked regard which states in the U.S. had the most volatile house prices, which states had unexpectedly high house prices at the end of 2006, and how house prices are af