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It has become increasingly recognized that IT organizations must ensure that IT services are aligned to business needs and actively support them. Ther efore, the internal IT service management processes are under constant improvement. Information Technology Infrastructure Library (ITIL) is the most commonlyadopted framework for IT service management. The r ecommendation is to start an ITIL impleme
One of the central assumptions of modernity is that the problems faced by society are best resolved through the use of scientific knowledge. Indeed, during the past century, the professions have both become certified and expected to base their work on this form of knowledge. In contemporary social work, this assumption is embedded in the notion of evidence-based practice, which has become the lead
The work presented in this thesis addresses the investigation of the electronic, magnetic, and structural properties of late transition metal complexes supported on various surfaces. The research is aimed at studying the interaction between the molecules and the support, together with the intermolecular interaction. This knowledge is essential e.g. for the development of organic molecule-based dev
The hot water circulation system in a building is a system which helps prevent Legionella problems whilst ensuring that tenants have access to hot water quickly. Poorly designed or implemented systems not only increase the risk to people’s health and thermal comfort, but even result in an increase in the energy needed for this system to function properly. Results from previous studies showed that
This article focuses on fan experiences of place in the Scandinavian crime series The Bridge (Bron||Broen). It offers four in-depth portraits of fans representing different modes of engaging with geographies of the imagination based on participant observations and qualitative semi-structured interviews with 80 audience members conducted in Denmark, Sweden and the UK. The analysis draws attention t
