Filtyp
Personal assistance - A qualitative study of the significance of the reform In 1994, a new law, Act Concerning Support and Service for Persons with Certain Functional Impairments (LSS) was implemented as a part of the Swedish welfare system. The purpose of the law is to assure safety for people in one of three target groups that are further defined in 1 §, LSS. The law gives people in these targe
Vårt syfte med undersökningen är att studera den kulturrelaterade förändringsproblematik som kan uppstå vid implementeringen av service management i ett professionsorienterat monopolföretag. Vi har genom en fallstudie av Apoteket AB tillämpat en kvalitativ metod vid insamlandet av vårt empiriska material. Undersökningen visar att en stark professions- och monopolinfluerad företagskultur försvårar
This paper is a qualitative scrutiny of two crisis evaluations conducted by the Congressional Research Service (CRS). The purpose is to investigate rhetoric used to analyse and assess the 2010 earthquake in Haiti and the 2011 drought in the Horn of Africa from a crisis management and disaster preparedness perspective. A modified grounded theory method is utilised. The qualitative method rests upon
Purpose: To investigate how consumers understand free services on the Internet. Theories: The research is primarily based upon theories of gift giving. Methodology and analysis: The Internet is not a tangible marketplace and in order to understand the value of the free services online, we used consumers' behavioral accounts to explain how they perceive the free services that are common online.
September 11th 1973 a coup d’état was taking its place in Santiago, Chile. The coup did not only lead to the death of the socialist, demo-cratically elected president Salvador Allende, it was also the start of a new, dictatorial era in Chile. The commander-in-chief, Augusto Pino-chet, was now the new president dictator of Chile, whose 17-year-old reign of terror led to deaths, disappearances and t
Syftet är att genom ett Service Management-perspektiv studera huruvida implementeringar av Lean Thinking i serviceorganisationer skapar möjligheter för ökat värdeskapande för såväl kund som organisation. Huvudfrågeställningen ser ut som följande: Hur påverkas värdeskapandet i serviceorganisationer vid en implementering av Lean Thinking? Vi har betraktat två skilda serviceorganisationer som impleme
SAMMANFATTNING Examensarbetets titel: Drivkrafter & Bromsklossar för Innovation i Professional Service Firms – En fallstudie av två Big Four byråer Seminariedatum: 4 juni 2008 Ämne/kurs: FEKK01, Examensarbete kandidatnivå, 15 poäng Författare: Noel Lindell, Sebastian Sedeki, Christofer Österlindh Handledare: Håkan Lagerquist Nyckelord: Tjänsteinnovation, Processinnovation, Professional Service
Styrelsens roll och betydelse för företagets tillväxt är en mycket intressant fråga som har belysts av många forskare från olika discipliner och skolor. Gemensamt för de flesta av dessa är dock att deras fokus varit inställt på stora multinationella företag och huruvida dessa är tillämpbara på små, nystartade företag är något oklart. De teoretiska bidragen som finns idag, baserade på små företag,
This diploma work is made for the Faculty of Engineering (LTH) at Lunds University and for the HVAC consultant company Helenius ingenjörsbyrå. The objectives were to find ways of determining what size of ventilation systems that are required for biological research and ways of lowering energy consumption focused on ventilation in laboratories, without lowering the safety for workers and environme
Abstract After the Lisbon treaty came into effect in 2009 the European Commission lost its position as the main representative of the European Union in external affairs to the High Representative of Foreign affairs and the newly established External Action Service. This thesis explores why the European Commission despite the new treaty has remained a major player in External Affairs. European Comm
New legislation, rules and regulations concerning food waste creation mostly aim at private households and not the industry sector. This thesis is broaching on the issue of food waste within the food service sector to tackle the problem on a managerial level. The research question tries to answer in which way the food service sector, with special focus on Quick Service Restaurants (QSRs), can redu
Service life planning and performance classification are key issues in the building sector. Well-functioning 'performance models' are absolutely essential to predict the service life and functionality of buildings, building assets, and building products overtime. Different types of performance models have been established for various building materials, but cannot necessarily transferred to wood-b
Customer orientation is strongly visible in the visions and strategies of most organizations, but how do these visions and strategies move from intentions to practice? This question provides the focus for this research which aims to acquire deeper insights into this process. The point of departure is the change in perspective from a product to a customer orientation in product and service developi
Popular Abstract in English During recent decades, significant changes in fertility pattern are seen in the Western World. Declining birth rates and smaller family sizes affect the population size, but also cause unwanted effects for the desired number of children to be achieved by the individual couple. Also involuntary childlessness is a consequence of postponing childbearing to an age where theDeclining birthrates and infertility are now a common problem in the Western World. Due to the tendency to postpone childbearing an increasing age of women who consider motherhood is generally seen. A factor closely related to female fertility is the ovarian reserve, a term used to designate both quantitative as well as qualitative aspects of the remaining gametes in the female gonads. Despite a n
The paper provides an exploratory empirical survey of Application Service Providers (ASPs) and their clients. The research question is: what do Small and Medium-sized Enterprises (SMEs) base their decision on when adopting the ASP concept? The concept, ASP, consists of software vendors, and an ASP enterprise, which act as a third part firm in a business model. For its clients it forms a strategy t
Purpose: This study aims to demonstrate the suitability of text-mining toolset for the discovery of trends in quality management (QM) literature in 2000-2019. The hypothesis was formulated that as the field of study is mature, the most important trends are related to deepening and broadening of the knowledge. Design/methodology/approach: A novel approach to trend discovery was proposed. The comput
This doctorate thesis focuses on sparse regression, a statistical modeling tool for selecting valuable predictors in underdetermined linear models. By imposing different constraints on the structure of the variable vector in the regression problem, one obtains estimates which have sparse supports, i.e., where only a few of the elements in the response variable have non-zero values. The thesis coll
There is a great need to quantify the efficient use of resources during fire fighting operations. When addressing this problem, the focus should be on the results of such operations. This paper describes a number of approaches for quantifying fire fighting operations. Also, it identifies and discusses a number of aspects that has to be considered during such work, including inherent complexity, me
Objective: The aim of the analysis is to assess the impact of privately employed migrant care workers (MCWs) on the burden of Italian family members who care for a disabled older person. Methods: EUROFAMCARE is a one-year prospective survey carried out to provide evidence on the availability and use of support services by family carers of older people in Europe. In Italy, 990 family caregivers wer
